Frequently Asked Questions

Yes, once your order has been shipped, you will receive a tracking number by email which you can use to track your package.

Within the Netherlands, we charge a flat rate of €4.95 per order. Orders over €50 are shipped free of charge. International shipping costs vary depending on the country.

We aim to ship orders within 1-3 business days. Delivery time within the Netherlands is usually 1-2 business days. International orders can take anywhere from 5-10 business days, depending on the destination.

Yes, you can change or cancel your order as long as it hasn't shipped yet. Please contact us as soon as possible via [email] or [phone number]. Unfortunately, once your order is in transit, we can no longer make changes.

Return costs are at your own expense, unless it concerns an error on our part, such as a damaged or incorrectly delivered item.

We accept iDeal, credit cards (Visa, Mastercard, American Express), PayPal, and Klarna. All payments are secure and encrypted.

Yes, you can return an item within 30 days of receipt, as long as it's in the same condition as when you received it. Contact us to initiate the returns process.

Because vintage sizes can differ from current sizes, we've created a special size chart. This chart provides a more accurate sizing guide for our products. If in doubt, check the size chart on the product page before ordering.

Small imperfections are normal in vintage clothing and are part of the story and charm of the piece. Our grading tells you exactly what to expect – no surprises, just quality.

Vintage clothing requires extra care. We recommend hand-washing or dry-cleaning delicate fabrics. Avoid harsh detergents and hang garments to dry.

At Vintage Collective, we keep things simple and clear. Our grading tells you exactly what to expect – no surprises, just quality.

Whatever you choose, all our items are thoroughly inspected and washed before they reach you. So you can enjoy your new vintage purchase with peace of mind.

• Grade A : Top-quality vintage. These items are in near-perfect condition and completely defect-free. No major stains, holes, broken zippers, or other flaws—just pure, timeless style.

• Grade B : Characterful and unique. Minor signs of wear add just that little bit of extra charm. Perfect for those who love a true vintage vibe.

• Grade C : Weathered vintage with a story. Clear signs of wear make these items authentic and full of character.

Our clothing is carefully selected for quality, style, and authenticity. We visit markets, auctions, and other sources to find unique vintage pieces. Each item is inspected for condition and cleanliness before being listed in the webshop.

Vintage Collective is an online store specializing in premium vintage clothing. We believe in slow fashion and sustainability. Each piece in our collection is carefully selected to offer timeless quality and unique style, and we strive to be an alternative to fast fashion.

Vintage clothing is usually at least 20 years old and reflects a specific style or time period. Secondhand clothing can be more modern and isn't always unique. Vintage is all about quality, design, and the story behind each piece.